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eagledz
Member

Payoneer

Hello,

 

How can I replace my old Payoneer account with a new one?

The new account is linked to another email address.

Thanks.

 

ACCEPTED SOLUTION
aocumen
Community Manager
Community Manager

Hi Salah, 

A member of the Customer Support Team will reach out to you to assist you with your concern.


~ Avery
Upwork

View solution in original post

3 REPLIES 3
tinker_bell3
Moderator
Moderator

Hi Salah,

 

To change your Payoneer account with a new one, you will need to contact Payoneer first so that they can disassociate the existing Payoneer account on Upwork. You will receive a confirmation email when it has been done. Please get back to us after receiving the confirmation email from Payoneer so that we can assist you further on our end. Thanks.

~ Joanne
Upwork

Hi
I have contacted Payoneer, they told me that there is no linked account to my Upwork account, because my old Payoneer account which I have linked its debit card to my Upowork account was canceled and closed so it's not existing anymore, and they advised me that the solution is with Upwork.

thanks 

aocumen
Community Manager
Community Manager

Hi Salah, 

A member of the Customer Support Team will reach out to you to assist you with your concern.


~ Avery
Upwork
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