Feb 11, 2023 10:53:24 AM by Luqman M
Notified a moderator for you.
In the meantime, you can tell your client the error and that they need to withdraw and send another one. If they are reluctant to do so then there might be a reason and you should exercise caution
Feb 12, 2023 09:24:56 AM by Mary Jane O
Hi Luqman,
I highly appreciate your action. I cannot withdraw the offer and can't even send a message to the client. His room is unavailable. But the UpWork team is helping me with this.
Thank you!
Feb 12, 2023 09:23:06 AM by Mary Jane O
Hi Riyad,
I appreciate your suggestion, but I cannot withdraw the offer. I can't even send a message to the client. His room is unavailable. But the UpWork team is helping me with this.
Thank you!
Feb 11, 2023 12:20:43 PM by Tiffany S
What kind of help do you need? The notice clearly tells you to ask the client to withdraw the offer and re-send.Did you do that?
Feb 12, 2023 09:20:51 AM by Mary Jane O
Hi Tiffany,
I cannot do so because the client's room is nit available. I cannot cancel the offer nor can send him a message. But the UpWork team is helping me with this.
Thank you!
Feb 11, 2023 10:03:07 PM by William T C
Hi Mary,
Please send the screenshot to the client via Upwork messages and ask them to resend. Have a great day!
Feb 12, 2023 09:19:00 AM by Mary Jane O
Hi William,
Thank you for your suggestion. Unfortunately, the client's room is not available. But the UpWork team is helping me with this.
Feb 12, 2023 09:27:46 AM by Mary Jane O
Yeah, I tried canceling the offer but I really can't because I can't send him a message also.
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