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Marianna's avatar
Marianna A Community Member

Re: Upwork Private Reviews

Dear Nikola 

I am in the same situation as an author. I am a Top Rated freelancer, but I didn't find a way to delete the bad feedback. How can I do that?
Recently client close the project & want a refund. Should I wait to see if Upwork decided to refund the money then I will be able to remove the feedback?

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Nikola's avatar
Nikola S Retiring Moderator

Hi Marianna,

 

Thank you for reaching out to us. Could you please try and follow the steps shared in this help article? Let us know if you get any issues and we will be happy to assist you accordingly. 

~ Nikola

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2 REPLIES 2
Nikola's avatar
Nikola S Retiring Moderator

Hi Marianna,

 

Thank you for reaching out to us. Could you please try and follow the steps shared in this help article? Let us know if you get any issues and we will be happy to assist you accordingly. 

~ Nikola
Marianna's avatar
Marianna A Community Member

Hi Nikola

Thanks for your reply, Yes, it was a helpful link. I sent them an email & Upwork support removed the feedback in less than 24 hours. 
Have a nice day!