Mar 9, 2021 11:41:46 PM by Tatiana S
Yesterday I went through verification, I uploaded my passport and then there was a video call via Google Meet.
At 7:32 pm (UTC), I received an email about successfully completing the verification and receiving my badge. Then at 9:15 pm (UTC), I received a request to re-verify.
I would like to know what the problem is?
Why do I have to re-verify my identity a few hours later?
This is very disappointing.
Mar 9, 2021 11:59:37 PM by Goran V
Hi Tatiana,
I understand your concern and your frustration with this. we do try to limit the number of times we ask users to verify their identity. Sometimes, however, we need to ask again. I would also like to clarify that the two processes are different. Thank you.
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