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momoko-nakamura
Community Member

Refund for Plus Membership

Hi, I received a 3 month complementary plus membership due to upwork delaying my ID verification process. Now it'd been more than 3 months since then, I wasn't aware that I have to actively cancel it in order for me to avoid getting charged. I just did cancel the membership and am wondering if I can get a refund. Thanks. 

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Momoko,

 

One of our agents will reach out to you via support ticket in order to assist you further.

~Andrea
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