Apr 29, 2021 10:18:40 PM by Zafeer Ul H
Hi,
I have recently closed my account in which my profile was privately locked. Now i have plan to reinstate my account to start working. I have opened this new account because there was no other way to communicate with the support. Is it fine if i continue with this new account and let the closed account be close? Does that violates any upwork policy or would i face any problem in the future regarding the suspension of this account if i continue working with this account?
Thanks
Apr 29, 2021 11:09:24 PM by Joanne P
Hi Zafeer,
Freelancers are only allowed to have one Upwork account and having a duplicate is a violation of Upwork TOS. If you wish to reopen your closed account, you will need to close this account that you used to post here in the community. Please feel free to send me a PM with the details of the closed account, and I'd gladly check on it for you.
May 3, 2021 09:32:12 PM by Musaub S
Hello Joanne. I need to reopen my account that I closed a few minutes ago by mistake. Can you please pm me so I can send you account details.
May 3, 2021 09:39:43 PM by Musaub S
I need to reopen a closed account that I closed a few minutes ago. I had some money on the account that I have not transferred yet. Kindly help me fix this.
May 3, 2021 10:09:59 PM by Joanne P
Hi Musaub,
I'd be happy to assist you with your concern. Please feel free to send me a PM by clicking on my name, and kindly share the details of the account you're referring to.
May 3, 2021 10:12:38 PM Edited May 3, 2021 10:17:26 PM by Musaub S
Hello Joanne, I get this "You do not have sufficient privileges for this resource or its parent to perform this action." when I try to message you. Can you send me a pm instead or maybe I can drop the details of my account over here.
May 4, 2021 04:24:37 PM by Musaub S
Hi Joanne. I sent you the account information. Do you need anything else to proceed?
I also have a question for closing account after withdawing my funds. Let me know if you need anything.
Regards.
May 4, 2021 09:09:03 PM by Joanne P
Hi Musaub,
I have replied to your DM. I apologize for the delay in my response. Thank you for your patience.
Jul 19, 2021 07:07:44 PM by Shernel R
Hi Joanne,
I have a similar concern. I would like to reopen my closed account and could only reach the community by setting up a new account. Could you kindly assist?
Jul 19, 2021 08:10:21 PM by Joanne P
Hi Shernel,
I'd like to check this for you. Please send me a PM with the details of the account you're referring to so I can check.
Jul 19, 2021 08:20:56 PM Edited Jul 19, 2021 09:11:41 PM by Joanne P
Hi, the Account in question is**Edited for community guidelines**
Jul 19, 2021 09:13:28 PM by Joanne P
Hi Shernel,
Thanks for sharing your email. We'll go ahead and process your request from our end.
Oct 4, 2021 02:55:34 AM Edited Oct 4, 2021 03:06:27 AM by Goran V
I deleted my account by mistake under the email **Edited for Community Guidelines** and I would like tor restore it please 😄
Oct 4, 2021 03:07:51 AM by Goran V
Hi Abd,
Your original account is now reopened and you can log in at any time. I would also recommend to close your new account once you have accessed your original account. Thank you.
Oct 4, 2021 03:53:06 AM by Jaroslav K
Oct 4, 2021 03:59:55 AM by Goran V
Hi Jaroslav,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your original account. Thank you.
Nov 2, 2021 05:38:04 AM by Jenny M
Hi Goran, I have also mistakenly closed my upwork profile. Can you kindly help me to reopen it?
Nov 2, 2021 06:48:40 AM by Nikola S
Hi Jenny,
Could you please click on my name and send me a PM with more information about the account you are referring to? I will be sure to look into your report and escalate it accordingly.
Please know that freelancers are not allowed to have more than one account on Upwork, regardless of the old account being closed, or suspended. Having multiple freelancer accounts is a serious violation of the Upwork Terms of Service.
Nov 2, 2021 07:41:23 AM Edited Nov 2, 2021 07:55:06 AM by Goran V
Hi Nikola, I cannot message you privately because when I click on your profile, it says that it no longer exists in upwork. I will just discuss my concern here if that will be okay. My email is
Nov 2, 2021 07:55:47 AM by Goran V
Hi Jenny,
Your account is now reopened and you can log in at any time. I would also recommend to close your new account as soon as possible as well. Thank you.
Oct 6, 2021 03:36:16 AM by Goran V
Hi Rania,
Could you please reach out to me via PM (click on my name) with more details so that I can assist you further? Thank you.
Nov 2, 2021 10:32:26 AM by Christopher C
Hi, I recently closed an account under a different email that is needed for freelancer activity. How can I re-open this account?
Nov 2, 2021 10:42:47 AM by Goran V
Hi Christopher,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your original account. Thank you.
User | Count |
---|---|
382 | |
292 | |
274 | |
178 | |
171 |