Nov 6, 2020 09:23:53 AM by Pushpraj M
Unable to add more connects in my account, after purchase it always prompts to (Select the "Add Connects" button to continue.) and but no amount is deducted from bank. Please help, unable to place proposals since 2 months.
Nov 6, 2020 09:40:40 AM by Bojan S
Hi Pushpraj,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists.
Thank you!
Nov 6, 2020 10:08:05 AM by Pushpraj M
Nov 6, 2020 10:39:50 AM by Bojan S
Hi Pushpraj,
We'll have one of our agents reach out to you via a support ticket to assist you with purchasing Connects.
Thank you for your patience.
Nov 8, 2020 01:24:34 AM by NikolaS N
Hi Ramesh,
I checked and it looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.
Nov 13, 2020 03:27:17 AM by Goran V
Hi Amrit,
Could you please login with another browser and select the bundle you would like to purchase. Once you`ve done this, click on the green button Buy Connects.
If you`re still experiencing the same problem, let me know here. Thank you.
Nov 13, 2020 03:58:05 AM by Amrit Pal S
Nov 13, 2020 04:01:59 AM by Goran V
Hi Amrit,
One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.
Jun 1, 2021 07:47:48 AM by Shivam T
I'm facing " Please select the "Buy Connects" button to continue." this problem my bank name is a bank of Baroda and talked with the bank many times they said I already open your international purchases and I tried another browser too then what is the problem with it when I entered the OTP showing again and again. HELP ME
Waiting for your good responce.
Thank you.
Jun 1, 2021 08:08:08 AM by Bojan S
Thank you for reaching out to us, Shivam.
One of our team members will reach out to you directly via a support ticket to assist you with purchasing Connects.
Nov 19, 2020 02:13:00 AM by ramesh k
Hello sir
Now i am changing my debit card it is another bank visa card still same issue "Select the "Add Connects" button to continue."
please help
Thank You
Regards, Ramesh
Nov 19, 2020 02:24:49 AM Edited Dec 20, 2020 02:36:03 AM by Goran V
Hi Ramesh,
Please try to clear your cache and cookies. Once you`ve selected your bundle, you will simply need to click on the green button "Buy Connects". Thank you.
Nov 19, 2020 02:44:05 AM by Pushpraj M
Nov 19, 2020 02:58:59 AM by Goran V
Hi Pushpraj,
One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.
Jan 26, 2021 06:36:36 AM by Vijay P
same issue I'm facing.
Re: Select the "Add Connects" button to continue. Unable to add connects to my account.
Jan 26, 2021 06:42:53 AM by Goran V
Hi Vijay,
Could you try clearing your cache and cookies or logging in via another browser to purchase Connects? If you`re still experiencing the same problem after this, let me know here. Thank you.
Feb 4, 2022 05:50:11 AM by Rajaprasath K
Hi, Mr. Bojan, I'm also facing the same issue. I checked my card and it's working fine and also cleared the cache and logged in using a different browser but still, I'm facing the same issue.
Please help me soon, I'm running out of time.
Feb 4, 2022 07:12:28 AM by Andrea G
Hi Rajaprasath,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Jun 17, 2022 04:17:58 PM by Abhijit K
Hi, I am facing something similar to that. Currently, I have 162 connects, but when I try to buy another 10 connects, it redirects me to the same page with a note "Please select the "Buy Connects" button to continue."
I checked my card as its eligible for international transactions.
I also tried using PayPal but the issue remains the same.
I even tried on a different browser, but no luck 😞
Please help
Jun 17, 2022 05:05:24 PM by Arjay M
Hi Abhijit,
I have checked your account and it looks like the charges on your credit card and PayPal keeps getting declined. Please contact your card-issuing bank and PayPal for more information on those declined transactions. Let us know if you need further assistance.
Dec 4, 2020 11:11:54 PM by Sharath B
I have been trying to buy connects from the last two days and I am not able to do so. I am using my card to buy connects, after I type my OTP the page again gets redirected to Buy Connects page with a notification press 'Add Connects' button, but there is no such button available in that page. Please help me out.
Sep 7, 2022 09:58:56 PM by Sandeep K
Hlo there
I'm also facing this problem I'm also checked in different browsers as well. please help me
thanks
Sep 7, 2022 11:47:23 PM by Pradeep H
Hi Sandeep,
Thank you for your message. I see that you have already processed your Connect purchase now. Feel free to message us if you need further assistance.
Thank you,
Pradeep
User | Count |
---|---|
405 | |
293 | |
276 | |
177 | |
172 |