Nov 9, 2019 06:59:15 AM by Wilson E
This is a great idea that I have thought about it for some time now, a way to showcase some of our best testimonials. BUT to me this is not the right implementation, why should we ask a client for a second testimonial when they already left feedback?
Simply let us select from our job history the testimonials we want to feature, this will also be more legitimate. Otherwise, how can some proof they actually worked together?
Solved! Go to Solution.
Nov 10, 2019 07:21:43 PM by Joanne P
Hi Wilson,
Thanks for sharing your feedback with us! We'll be sure to pass it on to our product team.
May 22, 2020 02:41:08 AM by Raghav B
I got the testimonial from the client. It is still in under review. How much time it will take to show it on profile.
May 22, 2020 02:59:39 AM by Goran V
Hi Raghav,
While we are excited to share that the feature is proving to be very popular unfortunately we've received so many requests that it's taking us a while to review each one. As a result, please allow 10 business days for your request to be reviewed. We apologize for the delay, but please know we are still testing and optimizing this beta feature. Thanks!
Jan 26, 2021 12:55:04 AM by Bilal J
Jan 26, 2021 01:06:50 AM Edited Jan 26, 2021 01:07:03 AM by Aleksandar D
Hi Bilal,
Were you referring to LinkedIn profile? If so, please note that they need to have a LinkedIn profile.
Thank you.
Mar 12, 2021 08:42:59 AM by Amanda S
Why do they need a Linkedin profile? I've done a lot of work for people that aren't connected to Linkedin. It's hard enough asking people to take time to write a review in the first place. Asking them to create a Linkedin profile just to do so is a whole other level of annoying. Is there no way around this?
Mar 12, 2021 09:10:32 AM by Bojan S
Hi Amanda,
You can still use your profile overview or portfolio section to include endorsements and testimonials from people you worked with outside of Upwork. Make sure not to share any private or contact information.
Thank you!
Mar 22, 2021 06:15:12 PM by Robin A
How do I use my profile overview or portfolio section to include testimonials? Would I simply be copying/pasting clients' reviews?
How does UpWork verify that a testimonial I include is legitimate?
What should a client include in a testimonial besides a great review of my work? Type of project? Industry? Anything else?
Thank you for your help.
Mar 22, 2021 08:28:19 PM by Joanne P
Hi Robin,
You can request testimonials from past clients by going to your profile and clicking on the option to request a testimonial.
Mar 22, 2021 08:48:30 PM by Robin A
Mar 22, 2021 11:07:06 PM by Joanne P
Hi Robin,
You may add the reviews you received in your overview section. You may also copy and paste the reviews in your overview section. The review can include information about the project that was done, but please make sure that no contact information is included.
Nov 21, 2021 12:36:12 PM by Amanda P
New to upwork! I asked for a testimonial from the main client I've been working for, for the past 4 years. I tried to do it with them twice and it didnt work
Their testimonial got instantly rejected! I'm at a loss of what to do.
Their testimonial would be the main work I've done and I'd appreciate if someone could help me get it approved 🙂
Nov 22, 2021 09:27:30 AM by Andrea G
Hi Amanda, to ensure trust and quality of our marketplace, we can only approve testimonials from clients where we have sufficient evidence that the contact information is valid. In this case, we may not have been able to find sufficient information.
Nov 22, 2021 10:10:40 AM by Amanda P
How could I get my testimonial on there? Is there any other verification messages?
This is the main client I worked with. I would really want to get their review up.
May 19, 2021 08:00:33 AM by Steven B
So the testimony Request is all there is? There is no way to input testimonies I have received in the past?
May 19, 2021 08:28:39 AM by Bojan S
Hi Steven,
We know many freelancers have worked with clients outside of Upwork and we want to give them an opportunity to showcase that on Upwork by getting testimonials from these clients. You can send requests to clients you've worked with in past.
You can also use your profile overview or portfolio section to include endorsements and testimonials from people you worked with outside of Upwork. Make sure not to share any private or contact information.
Thank you!
Jul 16, 2020 11:17:00 AM by Bojan S
Hi Raafia,
The review of your request can last up to 10 business days. We apologize for the delay, but please know we are still testing and optimizing this beta feature.
Feb 6, 2021 12:39:07 AM by Pankaj K
Nov 11, 2019 02:55:31 AM by Vladimir G
Thanks for sharing your sentiment about the feature we're testing, Wilson! As part of the test, some freelancers will see the option to share great feedback they receive on contracts they complete on their LinkedIn network. This option will appear on some contracts on which feedback is yet to be submitted and isn't available for older reviews you've received.
As Joanne confirmed, we'll share your feedback and suggestion with our Product team. I also merged your post with the main thread where this test is being discussed.
Nov 11, 2019 08:18:24 AM by Wilson E
Nov 14, 2019 05:57:32 AM by Vladimir G
Thanks for the follow-up, Wilson. It appears you're referring to a different feature we're testing, which gives freelancers on Upwork an option to ask past, off-Upwork clients for testimonials, which will be displayed on their profile?
If that's the case, we know many freelancers are seasoned professionals with clients outside of Upwork. This feature is meant to allow those experiences to be reflected on their profile in the form of a testimonial, after being verified on our end.
Nov 13, 2019 11:02:23 AM by Ronak B
Upwork Testimonial is not showing on my profile it shows the following
(Client name } testimonial has been submitted and is pending Upwork approval.
Nov 13, 2019 12:37:07 PM by Valeria K
Hi Ronak,
Thanks for your question. It will take around 36 hours for the testimonial to be verified and then it should show on your profile.
Nov 18, 2019 06:45:05 PM by Ronak B
oh, I see, thanks for this information but problem is that testimonial not appear. you can check on my profile as well. till yesterday it says pending for approval and now it's not there so what happened dod you know?
Nov 18, 2019 06:42:57 PM by Ronak B
My client fills Testimonials 10 days back till tomorrow its show pending for approval and now it's not there so what happens?
Nov 18, 2019 10:23:34 PM by Avery O
Hi Ronak,
I'll go ahead and look into this with the team, and our team will come back here once we have more information.
Nov 19, 2019 08:56:04 AM by Vladimir G
Hi Ronak,
I've just sent you a private message with more information, please take a look and feel free to respond to my private message. Thanks.
Nov 26, 2019 11:54:57 AM by Ryan S
Does anyone know how long it takes Upwork to approve a client testimonial? It seems like mine have been pending for quite a while now.
Nov 26, 2019 12:26:18 PM by Bojan S
Hi Ryan,
Thanks for reaching out to us. It takes up to 36 hours to verify a testimonial from the time it's submitted.
Nov 30, 2019 11:00:15 PM by Ronak B
it is almost 7 days
and still
<p>testimonial has been submitted and is pending Upwork approval</p>
Still i got this can you please check
Dec 1, 2019 01:37:04 AM by Aleksandar D
Hi Ronak,
Dec 5, 2019 01:42:19 AM by Amir A
Respected Team,
Why i won't get testimonal on my profile is there any issue with my profile kindly check
Dec 5, 2019 01:48:47 AM by Michael S
You have to request a testimonial from a prior Upwork client. As you have no work history on the platform, there is no one for you to request a testimonial from.
Also flagging for moderator review, as the name you are posting under does not match the name in the screenshot of "your" profile.
Dec 5, 2019 01:58:21 AM Edited Dec 5, 2019 03:13:46 AM by Petra R
Edited: - there may have been a bit of a misunderstanding
Dec 5, 2019 02:51:32 AM by Amir A
Yes this is not my profile i just get it from internet where someone profile having this testimonal so that's why i ask you for that why i am not get this i hope now you clearly understood my mean on it .
Dec 5, 2019 03:11:45 AM by Petra R
Amir A wrote:someone profile having this testimonal so that's why i ask you for that why i am not get this
Because you haven't HAD any previous clients on Upwork.... so you can't ask them for testimonials
Dec 5, 2019 10:37:48 AM by Valeria K
Hi Amir,
Correct, we are testing a feature that will allow freelancers to display verified testimonials from their off-Upwork clients on their Upwork profiles. Since it's a test, it's not currently available to all freelancers, however, please stay tuned for future updates.
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