Stats are are not updated

[robinamallah00]

My stats are not fully updating due to glitches on Upwork's website.I haven't installed any extension

[LuiggiR]

Hi Robina,

I wasn't able to replicate the error you are seeing. Could you please clear your browser cache and cookies or use a different browser? Let us know if the problem persists so we can assist you further. 

[robinamallah00]

Clear the cache changed the browser still same error

[NikolaS]

Hi Robina,

Thank you for reaching out to us. I will be happy to help. I checked but I could not replicate the issue you are experiencing. Could you please share the information below so that we can look into this further and assist you accordingly? 

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Additional details that may help us investigate your concern better

[robinamallah00]

Your questions answers 

[JoanneP]

Hi Robina,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.

[25acb291]

Hello ,

As per my knowledge 

To resolve stats not updating on Upwork due to website glitches:

1. Clear browser cache.
2. Try a different browser.
3. Contact Upwork support for help.
4. Check for platform updates.
5. Use temporary workarounds if needed

I hope this will help you,

Thank you

[robinamallah00]

Thanks Already done all steps but nothing works working on 3rd step

[ArjayM]

Hi Robina,

I can confirm that the support ticket Joanne raised has been escalated to the appropriate team. Rest assured that it's currently being reviewed, and one of the team members will provide an update on this page once your case has been thoroughly reviewed.