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Nicole Jhon's avatar
Nicole Jhon L Community Member

Suspended Contract

Hi team,

My contract got suspened while working mid shift. Any help is much appreciated. Thank you.

Best,
Nick

2 REPLIES 2
Petra's avatar
Petra R Community Member


Nicole Jhon L wrote:

My contract got suspened while working mid shift. Any help is much appreciated.


That's a problem on the client's side, likely connected with their payment method. There is nothing anyone other than the client can do. They need to speak to Upwork and fix what went wrong.

Bojan's avatar
Bojan S Community Manager

Hi Nicole Jhon,

 

I'm sorry to hear about your contract status. While we can't share any details, please ask your client to follow up on the notification they recently received and communicate with our team in order to resolve the issue with their account and resume your contract. Make sure to stop working on this contract and continue only after you can see that the contract has been resumed.

 

Thank you!

~ Bojan
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