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milicasst
Community Member

TAX INFORMATIONS

I got the notification :
Action required: Withdrawal methods are currently inactive. Please provide your 
tax information to withdraw earnings. For more details, read our FAQs
So now i cant withdraw my earnings. 
But i provided my tax info and 
the status of - Value added tax (VAT) is marked as completed. 
And i still cant withdraw the fund.
What is the problem here?

**Edited for Community Guidelines**

 

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Millica,

 

I am sorry to hear that your withdrawal methods are still not active. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

Thank you,

Pradeep

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