Dec 21, 2019 07:52:43 AM by Stepan S
Hi, Upwork.
I am posting message here because my account is temporarily hold.
Yesterday I had video verification, but several hours ago, I got mail that I need to have a video chat again.
And my account is temporarily hold right now so that I cannot send proposal anymore.
Dec 21, 2019 08:07:16 AM by Aleksandar D
Hi Stepan,
Thanks for reaching out to us. I followed up with the team handling your case and you can expect an update on your open ticket very soon. Please allow time for our team to carefully review your account and respond accordingly. You will be notified of their response.
Thank you.
Dec 24, 2019 01:15:14 AM by Stepan S
Hi, Aleksandar
I got mail that I need to book time for another video chat with supporters so I selected appropriate time(2019/12/24 5:00pm Moscow).
Can you let me know when I got mail with video chat link?
Thanks.
Dec 24, 2019 01:29:15 AM by Goran V
Hi Stepan,
I can see that you have already followed up on your ticket with number 27390870. Our team will assist you further directly on your ticket. If you have any additional questions feel free to follow up on your ticket, thank you.
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