Once again I write here on the request of Upwork and once again I not believe that it will make any change. I wrote the following e-mail to Upwork Zendesk and they tell me that they could not do anything if it was not enough people who complained. What a company! To be true I do not think its much of a chance by writing here either, you guys have not shown that you have the balls to put demands on Upwork. But ok here we go.
Look at the last part and try to read and pretend to understand exactly what it says. Ok, it is maybe too hard, so I help you. But first, the hourly rate of 45 USD is something that Upwork has put there. I have never fill in any time rate because I do not work within time rates. And then we go to the rest. It says that I have earned 7000 + USD by doing 36 jobs within 1 hour. That makes the average time per work less than 2 minutes, and it is also a big difference between “my” time rate 45 USD and what you say that I have earned during my 1-hour work, 7000+ USD. Even a nine-year-old the child would understand that there must be several things that are wrong.
How can you believe that Upwork should be seen as a serious player when you not even could present such simple information in the right way?
Also, you give the people that want to hire a freelancer the opportunity to request, “at least 100 hours of work on Upwork”. If I answer on such a request my answer also will say, “This person does not fulfill your request of 100 hours work on Upwork. You do not see the problem? Well using the same logic, you could also have said, “This guy has an average project time less than 2 minutes”. Two totally different answers, but according to Upworks information both are right, while the truth is that both are wrong. Do it again and do it right. /Per **Edited for Community Guidelines**
Zendesk:s answer to this.
**Edited for Community Guidelines**
And my answer to that.
**Edited for Community Guidelines**
Community Manager
Hi Per,
I understand your dissatisfaction with how the work completed on Hourly and Fixed-Price contracts is reflected on Freelancer profile, and also with how the search filters are set up.
Following up on the information Noureldin shared and in addition to the information I and other Community members shared in this thread, I'd like to add that Upwork doesn't populate information on Freelancer profiles and couldn't have added the Hourly rate on your profile. In case you haven't added this information, is it possible that during your previous association with agencies this information was added by an agency admin? In any case, feel free to follow up on your profile > hover your mouse over the hourly rate > select the pencil icon and update the rate to your preference.
We have shared your feedback with our Product team, thank you.
