The customer support sucks

[spencerjdeane]

I can't find a way to just email a real person.. is it really this awful?

[prestonhunter]

Spencer:

I am a real person. Every Forum participant is a real person.

What do you need help with?

[aocumen]

Hi Spencer, 

Our team should be able to assist you here. Could you please share more information about your concern so that I can assist you further?

[archkram]

I need help on my account... It was suspended due to the fact that I am unable to reply because my country especially our region was devastated by typhoon **Edited for Community Guidelines**..... now OUr internet was recovered after 3 months... how shall i proceed in lifting up the case? the case was marked as solved but still my account is suspended

[g_vasilevski]

Hi Mark,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.