Top Rated Freelancer Profile Discovered ZERO Times

[#1]

Hello Upwork,

I have always remained a top rated freelancer , but after the latest changes to Upwork connect program. Upwork has stopped showing my profile to potential clients. Hence, reduced the chances of getting job invitations.

My profile was discovered ZERO times from more than one more, it has never happened in 10+ years I have been on Upwork. Even, I am not getting any replies on the jobs I am applying which was not the case before the changes in Upwork connects. I am only applying to jobs which are highly relevant to my core skills.

Has upwork put any kind of restrictions on my Upwork profile. Please suggest.

Thanks

[#2]

Hi Gagandeep,

I'm sorry to hear you're having problems.  I've been experiencing the same thing.  Suddenly finding it impossible to get hired.  

I don't have a top rated ranking (i thought that might be the problem) but I do have a 100 JSS.  I've talked to at least two other freelancers who have top rated but are suddenly getting 0 jobs.

I also see that my profile has been viewed 0 times since the beginning of August.

You're not alone but I wish I could offer some kind of solution.  Very worrying

[#3]

Hi Everyone

I seen last days , I had a well amount of profile discovers, but today I couldn't found any profile discover, I request you all to check my stats & let me know about this, I think there is an issue! 

Everyone help will be appreciable!

[#4]

It's obviously a bug.

It's happened before.

[#5]

With respect Petra, I don't think it's that obvious that it's a bug.  My profile views for July-Aug were between 2 and 4 per week.  My profile views are now a steady zero.

edit:  Ah, just read some of the later posts.  Confirmed bug.  I stand corrected.

[#6]

Hey, Muhammad!

Definitely see your profile, so it doesn't appear to be blocked.  However, I have the same issue:  at the beginning of September I was averaging four "discoveries" per week, and now I'm at zero.  Like the rest of you, I'm not sure what's going on here. . . .

Update:  Yes, Goran responded a day or two ago with the fact that this is a known bug, and it doesn't affect whether or not clients can see you.  Don't worry about it!  🙂 

[#7]

i am wondering my profile view stats were between 7 to 18 every week now they are nill and upwork is also not showing my previous views count what is this problem do let me know whats happening

[#8]

Hi Naveed,
Same here & we can consider it as a bug.
Hope Upwork Engineers are working on it thanks.

[#9]

#upwork #community (the bug is cause me nervous and worried about my profile)

please, anyone can tell me a solution to that (my basic motivation is gone now because I can't see who is seeing my account.

[#10]

It happens sometimes (every few weeks).

[#11]

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Naveed I wrote:

#upwork #community (the bug is cause me nervous and worried about my profile)

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there is nothing to worry about. Nothing to be nervous about. It's just a little bug

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Naveed I wrote:

please, anyone can tell me a solution to that

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Wait until it's fixed.

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Naveed I wrote:

#(my basic motivation is gone now because I can't see who is seeing my account.

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You can not ever see "who" is looking at your profile, and how many people look at it is irrelevant. All that matter is how many people actually *HIRE* you.

If you lose all motivation over somnething as insignificant, freelancing isn't for you.

[#12]

 I had the data available last night, and today it just flatlined (literally).

1. Is this something to do with my account
2. Is my account being impacted in terms of discovery or any other way?

[#13]

Hi Vipul, 

This q has been asked recently by a number of people on another thread.

1.  This is a known bug and several people have had this confirmed by UP mods

2. very. good.  question

[#14]

The one I found is from March '18. Is this the one you were referring to?

https://community.upwork.com/t5/Freelancers/Profile-stats-profile-views-bug/td-p/496443

Or is there another thread I am missing?

[#15]

Sometimes it's best to do a forum search before posting - your post will be merged with this one.

It's a known bug: https://community.upwork.com/t5/Freelancers/Profile-views-drop/td-p/621512

Latest posts are from today.

[#16]

Thanks Virginia, I'll follow the discussion there.

I have raised a ticket for the same. So I'll probably get a reply from Upwork directly too.

[#17]

No point creating a ticket, if it is a site-wide bug it will just get fixed for everyone (eventually).

No, the bug clearly doesn't stop people seeing your profile, it just erased the display of how many views (from searches) you had which is utterly irrelevant anyway because it excludes views from proposals anyway, so it is a random number with absolutely no useful purpose whatsoever at all in any way, shape or form.

[#18]

Thanks, I guess I'll not be pursuing this at priority then

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..you had which is utterly irrelevant anyway because it excludes views from proposals anyway, so it is a random number with absolutely no useful purpose whatsoever at all in any way, shape or form.

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This is a bit off topic but I am relatively new to the platform and had views increase every time I increased the frequency of proposals. If proposal views don't add up to this stat then why would 20-30 people search specifically for me (An almost unknown FL)?

[#19]

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Vipul N wrote:

Thanks, I guess I'll not be pursuing this at priority then

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..you had which is utterly irrelevant anyway because it excludes views from proposals anyway, so it is a random number with absolutely no useful purpose whatsoever at all in any way, shape or form.

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This is a bit off topic but I am relatively new to the platform and had views increase every time I increased the frequency of proposals. If proposal views don't add up to this stat then why would 20-30 people search specifically for me (An almost unknown FL)?

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None of them search for you personally. They search for whatever you are selling and stumble across your profile that way because it is displayed.

The number of times a profile is viewed is more or less irrelevant. You don't get paid for profile viwes, you get paid for being hired. 1 profile view that results in a $ 1000 contract is worth a lot more than 1000 profile views which result in a $ 10 contract.

[#20]

Hi All,

Just to confirm that Petra is correct and we have a known issue with the profile views stats. 

While the stats will show 0, you will still appear in search results and clients can invite you to their job posts.
Our team is working on resolving this as soon as possible, thank you.

[#21]

Why did I get a ticket? I didn't ask to create a ticket, when the bug is fixed, it will be fixed for everyone and I don't even ever look at that thing...

[#22]

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Petra R wrote:

Why did I get a ticket? I didn't ask to create a ticket, when the bug is fixed, it will be fixed for everyone and I don't even ever look at that thing...

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That is tremendously funny.

[#23]

hey, free ticket 

[#24]

Hi Goran,

Can you please tell if Upwork has put any kind of restriction on my profile or on the proposals I am submitting for various jobs. I used to get job invitations regularly and also had good success rate with my proposals before the new paid connect system was launched.

Thanks
Gagan

[#25]

Hi Gagandeep,

I checked your account and can confirm that everything is working as designed. You don't have any restrictions or holds on your account and the proposals you`re sending. Thank you.