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MD. SHIBBIR's avatar
MD. SHIBBIR A Community Member

Top Rated Status

Top rated eligible weeks on my stats is not updating for four weeks. Can anyone tell me why it's not updating & why I am not top rated yet?

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Avery's avatar
Avery O Community Manager

Hi MD., 

 

In order for the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. You can find more information here.


~ Avery

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4 REPLIES 4
Prachi's avatar
Prachi T Community Member

You need to be eligible for at least 13/16 weeks for the TR badge. If you maintain your JSS at 90+ for another week, you'll be top tared.

MD. SHIBBIR's avatar
MD. SHIBBIR A Community Member

I know but top rated eligible week is not updating.

Petra's avatar
Petra R Community Member


MD. SHIBBIR A wrote:

I know but top rated eligible week is not updating.


That is because the non-eligible weeks (when you were not 90%++) need to work their way through the 16 week window and start to fall out of it again.

 

eligible.jpg

Avery's avatar
Avery O Community Manager

Hi MD., 

 

In order for the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. You can find more information here.


~ Avery