Top Rated Status

[#1]

I have more than 13 top rated eligible week but don't have a top-rated status yet. Do you know any reason? maybe it's because I haven't a job success score?

[#2]

Hi Mariam, There are many reasons. You can read it in this provided link for better understanding. 

**Edited for community guidelines**

[#3]

Mariam, You have 2 weeks remaining to be eligible for the top-rated badge. As you can see top rated eligible weeks are 14/16.

[#4]

Hi Rajab,

As I know 13 out of the last 16 weeks enough to gain this badge.

[#5 · Accepted solution]

You need to have a Job Success Score of over 90%

As you do not have a Job Success Score at all yet, you can not be top rated.

[#6]

But she is Rising Talent, they don't need JSS.

[#7]

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Nadia A wrote:
But she is Rising Talent, they don't need JSS.

---

So?

She can't be top rated and Rising Talent.

Eventually she will get a JSS and become top rated if, at that point, all requirements are met.

[#8]

I don't have JSS also, but eligible weeks are counted (there should be Zero if you are right), and I marked what are said about JSS or RT. 

There is a simple way to check, my eligible weeks changed to 13/16 just few hours ago, so let's see will that give me TR badge or not. 

[#9]

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Nadia A wrote:

I don't have JSS also, but eligible weeks are counted (there should be Zero if you are right), and I marked what are said about JSS or RT. 

There is a simple way to check, my eligible weeks changed to 13/16 just few hours ago, so let's see will that give me TR badge or not. 

---

Yes, eligible weeks are counted while you have Rising Talent status.

No, you will categorically NOT become top-rated without a JSS, it is impossible, completely regardless of how many eligible weeks you have.

You have to fulfill  ***ALL***  the requirements for top-rated status, and a JSS of 90% or more is the number one of those requirements. No JSS = No top-rated status.

[#10]

It's a bit offensively 🙂 I have only long-term (succesfull) contracts and
don't want to close them just for JSS.
Well, if I understood correctly, I need to complete some fast jobs with
high rate to get JSS.
Thank you for clarification 🙂

[#11]

I ask this question because I fulfill all the requirements but I still don´t have the badge. Could someone tell me why this could be? (In the attachment I send my stats so that you can see that all the requirement are fulfilled) Thanks in advance!

[#12]

Hi Pedro,

Please keep in mind that it can take up to 48 hours for the badge to be awarded on your profile and becoming a Top Rated freelancer. Thank you.

[#13]

Hello,
I have one contract which placed on hold. Cause client dissappear, and that contract still in progress in my profile. 
Other contract  hourly finish in payment stage only, but client didn`t finish contract, even when i`m writing in messages in Upwork about that. 
He just say: " i will tell you more later, i need to go out now." And then dissappear. 
I have now Job Succsess rate 79%. But recent i have more that 95%. 
So i want to know if that 2 contracts makes my rate lower, or that didn`t have any weight to my Job Succsess rate?

And other question, if i close that two contracts myself, if that makes my Job Succsess rate lower?

[#14]

Hi Vilento,

As I know closing contract by yourself will decrease your JSS.

[#15]

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Vilento B wrote:

I have one contract which placed on hold. Cause client dissappear, and that contract still in progress in my profile. 
Other contract  hourly finish in payment stage only, but client didn`t finish contract,

---

They have no effect, especially not if some money was (at some point) paid.

Things that affect your JSS negatively are contracts that end with poor feedback (public and / or private) and contracts that never lead to any earnings (whether closed without feedback or left open for 2 plus months)

That's more or less it, unless you have a very high percentage of no-feedback and/or idle ones.

You'll get an idea of your private feedback if you look at the "clients who would recommend you" percentage on your "My Stats" page.

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Mariam C wrote:

Hi Vilento,

As I know closing contract by yourself will decrease your JSS.

---

No, it will not. Provided money was paid at some point, it does not matter unless there is too high a percentage or a pattern of such contracts.

[#16]

Hi,

I got a mail-in which the upwork team mentioned that I am eligible for Top-Rated freelancer and I need to activate. I activated and also did all the verification but still not showing Top Rated on my profile. Please guide me.

Regards

Karuna S.

[#17]

Hi Karuna,

To get the Top Rated badge, you'll need to fulfill all of the requirements mentioned in this help article. Please check if your account is 100% completed. 

Thank you! 

[#18]

Hi



I have completed my profile and I worked with 4 different clients.



I have earned 3K+ in 3-4 months but still, I am waiting for Top Rated.



please help me.



Regards

Karuna S.