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7a680d2f
Community Member

Total job not updating

 

Hi Upwork,

I did a job. The client has released payment and ended the contract too but the completed job has not reflected on my total jobs and even earnings.

I have tried contacting the contact support, it's not working. Can you help?

2 REPLIES 2
hedayetsaadi
Community Member

It takes a few days to update. Maybe you have to wait a little patiently

LuiggiR
Moderator
Moderator

Hi Daphne,

 

I can confirm that this is by design. The contract will reflect on your stats once the payment released for the job is available for you to withdraw. You should see the date on which that would happen by visiting the "Pending" tab on your Reports Home Page. Feel free to check this article to learn more.

~ Luiggi
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