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Debayan's avatar
Debayan C Community Member

Unable to submit a proposal

Each time I try to submit proposals all it tells me is "This link is expired Please contact customer support to receive a new URL. The URL will be active for 30 days." Please suggest how to resolve this please?

3 REPLIES 3
Goran's avatar
Goran V Retired Team Member

Hi Debayan,

 

Could you please try clearing your cache and cookies or logging in with another browser? If you`re still experiencing the same problem after this, let me know.

~ Goran
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Debayan's avatar
Debayan C Community Member

Hi Goran,

Thanks for your suggestion. I've tried to submit proposal from two different browsers after clearing browser cache and cookies. I've also tried using incognito mode of the browser. But I'm still getting the same error as mentioned before. 

I've attached the screenshot of the error page for better understanding. Please provide a solution to this problem.

 

Goran's avatar
Goran V Retired Team Member

Hi Debayan,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
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