Nov 9, 2023 09:06:10 AM Edited Nov 9, 2023 09:15:47 AM by Mister A
Symptom
Upwork requests my password which is stored on Google's servers just to upload my tax information. This is not something I am willing to do. Even with biometrics on my phone I am prompted for a password again.
Is there a work around to this ? My Google Auth is there to prevent my password from being compromised.
Nov 9, 2023 09:47:07 AM by Forest B L
Hello I am Forest B L.
If you're having trouble accessing your Upwork Tax information because it's asking for a password instead of using your Google Auth, you might want to reach out to Upwork's customer support. They should be able to assist you in resolving this issue and provide guidance on how to access your tax information seamlessly. Don't hesitate to clarify the situation with their support team; they're there to help you navigate these issues.
Nov 9, 2023 11:38:43 AM by Arjay M
Hi Mister,
I took a closer look at your account security settings and confirmed that you currently use Google Sign-in to log in. By enabling this authentication option, we will only ask for your Upwork password to verify your identity. You may check and navigate through your account security options by going to your Settings> Password & Security.
Nov 11, 2023 08:52:50 AM by Mister A
There is no Upwork password. I am only using Google Auth. Do you understand ?
Nov 11, 2023 10:18:47 AM by Luiggi R
Thank you for following up. We've escalated your Community post through a support ticket; one of our agents will contact you soon and further assist you.
User | Count |
---|---|
986 | |
488 | |
396 | |
367 | |
231 |