Oct 14, 2022 06:37:11 AM by Aicha Waly N
I have recently been dealing with Upwork payment issues, It is kind of complicated. My expected first payment ever on Upwork took more than the expected time to get from my paypal account to my chinese bank account. I had to call Paypal CS a few times to get it sorted. Once it arrived, the bank told me it is going back and didn't give me any reason which I still don't understand, saying someone sent them a message asking for the money to go back to the Paypal account (who?). Now I tried to directly link my chinese bank to Upwork but I didn't know that since I am a foreigner (with no chinese national ID obviously) I cannot link my account to upwork. I have no other bank account but I am trying to open a new one from home. Anyone else that has a similar or a bit different experience?? I would love to hear about how you solved it! Thanks
Mar 1, 2023 07:56:33 PM by Zhanibek O
Hi, very curious if you were able to find a solution. I also have a similar question 🙂
Mar 1, 2023 10:54:59 PM by Pradeep H
Hi Aicha,
Thank you for your message. I am sorry to hear about the challenges faced by you. Our team may request additional details in case of any mismatch found in your payment method. Feel free to message us if you still need assistance with your payment method.
Hi Zhanibek,
I see that your payment method is already accepted. Please update your Tax Information page to activate your payment method.
Thank you,
Pradeep
Sep 19, 2023 12:52:57 AM by Roman P
Hi!
The same problem with me being foreigner in China: I need to link my bank account but system requires me to submit name in characters and Chinese national ID. Which I dont have obviously. As a moderators you may have ways to help me with that too? System doesnt allow me to report an issue either
Sep 19, 2023 12:50:43 AM by Roman P
Hi!
The same problem with me being foreigner in China: I need to link my bank account but system requires me to submit name in characters and Chinese national ID. May I ask moderators to help me with that too, cz system also doesnt allow me to report an issue?
Sep 19, 2023 06:26:36 AM by Annie Jane B
Hi Roman,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Mar 2, 2023 07:03:35 PM by Aicha Waly N
Hello Pradeep,
I found an amazing solution and it's been working since then! I linked my paypal account to my 2nd chinese bank account which is The Bank of China. This is the most international bank in China I believe so since then I have been using it and receive my transfers without any issue. Thanks!
May 16, 2023 11:36:25 PM by Youssef Q
Hello Aicha,
I'm currently facing kind of the same issues. May I ask you if it was required for you to have a China tax identification number? Do you pay taxes on your revenues coming from Upwork to your BOC bank account?
May 17, 2023 09:59:31 AM by Aicha Waly N
Hello Youssef,
No I was not required to pay any tax because I am not a chinese citizen. UW asked me to get a TIN from back home but I told them that that was a bit complicated because I am currently living in China. So they made me sign an affidavit and fill in the W-8 form. After that, nothing else was required and things were in order.
May 22, 2023 08:17:04 PM by Youssef Q
Hi Aicha,
Thank you very much for your reply. I hope this will work for me as well!
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