Nov 21, 2022 06:11:14 PM by Paul C
Quick question, this week we are on our back up internet provider. Since swapping to the backup internet the Upworks desktop application and job timer will not load.
I deleted the app and tried the 64 windows app. same issue.
I deleted this ap and tried the 64 windows beta app. same issue.
Any advice on how to resolve this?
Solved! Go to Solution.
Nov 22, 2022 04:39:26 PM by Paul C
OK the App started working again today. NO idea why nothing on my system has changed. ! close thread.
Nov 21, 2022 06:42:39 PM by Paul C
Another note to add. A blue box pops up saying Verify you are human, but it always disappears before I can click on it. so frustrating.
Nov 21, 2022 06:56:57 PM by Avery O
Hi Paul,
Before I proceed, could you please ensure that the app's cache has been deleted from your computer? To thoroughly delete the Upwork Desktop App's cache from your computer, please follow the following instructions:
Let me know if the issue persists so that our team can assist you further.
Nov 21, 2022 07:22:14 PM by Paul C
I have searched my computer for these files and it states that they do not exist. I am not a technicial computer person by any means but I have checked as far as my knowledge allows me to.
Nov 22, 2022 02:44:24 AM by Pradeep H
Hi Paul,
Apologies for the delay in getting back to you. Could you please confirm if you are able to access the Desktop App when you go back to your main connections or try using a different connections?
Thank you,
Pradeep
Nov 22, 2022 03:24:32 PM by Paul C
I have tried with using my phone as a hotspot and I have tried with our normal internet connection, neither of them work.
Nov 22, 2022 03:25:39 PM by Paul C
What I need is a support ticket raising so I can talk with someone about the issue direct. If you could do that for me it would be appreciated. Thank you.
Nov 22, 2022 04:39:26 PM by Paul C
OK the App started working again today. NO idea why nothing on my system has changed. ! close thread.
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