We are in process of subscription renewals and upgrades are not possible during that period. Please

[justine-javines]

Hello there,

I'm trying to upgrade my Freelance account to Freelancer Plus but it kept saying:

We are in process of subscription renewals and upgrades are not possible during that period. Please come back later.

Can anyone please help me Thanks!

[AndreaG]

Hi Justine,

That's right! Since your membership billing cycle is updating today, you can't make any changes. You can check this date in Settings > Memberships & Connects. Please wait 24 hours and try upgrading your membership again.

[justine-javines]

Hello there! It's still says the same thing?

Is the connects still rolling I still can't upgrade my account

[justine-javines]

It's March 3 now and I've been waiting for more than 24 hours already is there anyone who can help me out.

It still says: We are in process of subscription renewals and upgrades are not possible during that period. Please come back later.

And my current billing cycle is stuck at Feb 1 - Feb 28

[adelfouad]

Hi,

I'm a freelancer and having a problem with upgrading my account from basic to plus. every time I try to upgrade I got this message 

"We are in process of subscription renewals and upgrades are not possible during that period. Please come back later."

I tried different browsers and different computers so I believe it's related to my account. 

[adelfouad]

update: the problem is solved