Feb 12, 2021 12:10:26 AM Edited Feb 12, 2021 12:25:19 AM by Goran V
Why I am only getting 77 connects and not 80 in upwork upgrade memebership and also I have done 7 jobs with 4 different clients, when will my success rate shows up
**Edited for Community Guidelines**
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Feb 12, 2021 01:14:13 AM by Vladimir G
Hi Muhammad,
Thanks for the follow-up. If a freelancer chooses to upgrade their account from Basic to Plus on the day their billing cycle resets, they'll get 80 Connects.
Since your billing cycle date is February 22, the 10 free Connects you receive as part of the total 80 Connects will be prorated based on how many days have already passed during your billing cycle. By prorating free Connects, we can be sure that you always get a fair amount, no matter when you make changes to your plan. You can find more information here.
Feb 12, 2021 12:25:00 AM by Goran V
Hi Muhammad,
This is because you`re already partway through your previous billing cycle. Please refer to the message on the screenshot you`ve shared here. Thank you.
Feb 12, 2021 12:46:04 AM by Muhammad W
I still didn't understand your answer. It's clearly written that I will get 80 connects and this was the first time I was about to buy memebership
Also can you please expain in simple words when will my sucess rate show up
And my uploaded image is not being showed up
Feb 12, 2021 01:14:13 AM by Vladimir G
Hi Muhammad,
Thanks for the follow-up. If a freelancer chooses to upgrade their account from Basic to Plus on the day their billing cycle resets, they'll get 80 Connects.
Since your billing cycle date is February 22, the 10 free Connects you receive as part of the total 80 Connects will be prorated based on how many days have already passed during your billing cycle. By prorating free Connects, we can be sure that you always get a fair amount, no matter when you make changes to your plan. You can find more information here.
Feb 12, 2021 01:24:05 AM by Muhammad W
Hi Vladimar thank you that was very helpful answer now can you explain me when will I see my success rate
Feb 12, 2021 01:32:57 AM by Goran V
Hi Muhammad,
Nearly all freelancers have scores after completing eight projects. The projects need to be with at least three different clients and take place within a 24-month period. Check out this Help Article for more details on how JSS is calculated and when it`s awarded on your profile. Thank you.
Feb 12, 2021 01:34:25 AM by Petra R
Muhammad W wrote:Can you explain me when will I see my success rate
Once you have completed enough contracts (4 to 8 usually, depending on value) you'll get a JSS during the next bi-weekly update. Your contracts are very small, so I expect you to require towards the upper end of completed (closed) contracts.
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