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492015ef
Community Member

Withdrawl Not Recieved

I mistakenly Updated wrong bank account number and withdraw my earnings, I have corrected the account details but concerned about the withdrawals earlier done.

Following are the transaction details 

April 30, 2020- First withdrawal

April 30 2020-Withdrawal Fee - Direct to Local Bank Transfer

May 7, 2020- Second withdrawal

May 7, 2020 -Withdrawal Fee - Direct to Local Bank Transfer

 

I am new to Upwork and this is my first project, I have been loving upwork till now and would love to continue working on it. Kindly initiate a trace on the payments and help me with the withdrawals.

 

Thank you

 

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Pooja,

 

Unfortunately, we can't reverse a withdrawal once it's initiated. If your funds are not reversed to your account after 8 business days, let me know here. Our team will reach out to you directly and assist you further with tracing your transactions. Thank you.

~ Goran
Upwork

Is there a chance that i can loose the money? i will surely let you know by 10th 

Hi Pooja,


Rest assured, our team can trace your transaction and assist you further with receiving your funds. Thank you.

~ Goran
Upwork
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