Paypal charge fails

[Goran V]

Hi John,

Your client will need to contact us directly here or our customer support so that we can assist him with this. Thank you.

[Iris W]

Interesting.  Where is that information found?

[Iris W]

"Thank you for reaching out to us." Come on. This is a business and the right person should be ditectly contactable. Not hit and miss through a third party.

[Iris W]

Probably still waiting for":the team." Also how will you know it is correct advice.

[Goran V]

Hi Iris,

You can reach out to our customer support directly on this Link, our team will also create a ticket for you where you can share more private details so that we can assist you further.

I`m not sure if you`re having any issues with your billing method, if you would like to get help in our community here please summarize your issue and share more details with us.
If you have any additional questions feel free to post them here, thank you.

[Nabeel Z]

My paypal charge failed due to insufficient balance in paypal. but as i have recharged, it is still not working. i am hiring a person . please guide. 

[Goran V]

Hi Nabeel,

One of our team members will reach out to you directly via ticket and assist you further with this. Thank you.

[Baha'a H]

Hi, 

I'm having the same problem.

[Goran V]

Hi Baha'a,

Our team will reach out to you as well and assist you further with this. Thank you.

[Jenny N]

Hello,

I have the same problem...when I added the billing method, there were shown that PayPal charge failed.

Please help solve this problem?