Your payment could not be processed. Please choose an alternate payment method or retry again later

[#1]

Facing Issue while buying connects through by Visa Card. Kindly resolve he issue

[#2]

Hello, 

I'm not able to proceed with PayPal. Fail to buy the connect, it would be very helpful if you can check.

Thanks 

Ibrahim 

[#3]

Hi Chaoudi,

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

Thank you for reaching out to us. 

[#4]

I received the following message when I try to activate Freelancer Plus. 

Your payment could not be processed. Please choose an alternate payment method or retry again later.

I used two different methods; Paypal and credit card, however, I received the same message. 

[#5]

Hi Ahmed,

I checked and it looks like you were able to activate a Freelancer plus membership plan. Feel free to reach back to us if you still need any assistance, we're here to help.

Thank you!

[#6]

Hi Community,

Please let me know can i add my friend Master card as a billing method. ?

Because the name on my profile is change and the name on card is also change.

I tried this before i don't due to this reason or by someone else reason they suspended my account.

Please Guide me.

[#7]

Hi Muhammad,

As long as the owner of the billing method authorized you to use it, you should be able to add it to your account. If any issues arise, Upwork team will notify you directly.

Thank you!

[#8]

How i can purchase connect from local bank account

[#9]

Hi Nimra,

This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. To see the options available to you, click here.

To learn more about acceptable billing methods for paying memberships please read this help article.

Thank you.

[#10]

Hi All,

Which Master/ Visa Debit Card to use, I mean from which bank?

I tried to buy connects using Allied Bank's Visa Debit Card, but the process faild. Upwork asked to use an alternative payment method. Which Master or Visa Card to use from which bank?

Thank you,

Sajjad

[#11]

Hi Sajjad,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[#12]

Hello sir can i buy connect through paypal ? But same error showing

[#13]

Hi Abhijit,

Our team has already reached out to you via ticket to assist you further. You can access your tickets on this Link. Thank you.

[#14]

i am trying to buy connects but unable to make payment neither by paypal nor by debit card. Can any one suggest solution on this i am trying to buy connects more than a month but frequent payment failure affects my success. 

[#15]

Hi Parul,

Please check with your bank for more information on why the specific charge failed. To learn more about acceptable billing methods for paying memberships please read this help article.

Thank you.

[#16]

I am trying to buy connects by mastarcard for debit card but its not processing please can you tell me what is the issue. I have added it to billing method.I am not getting exact error about it. 

"Your payment could not be processed. Please choose an alternate payment method or retry again later." this is there error I am getting. Please help me to sort out this issue.

[#17]

Hi Rahul,

If you are trying to use a Payoneer prepaid master card or any other type of prepaid debit od credit card it will not work.  Upwork only accepts major credit cards that are not prepaid.

Best,

Hugo

[#18]

Hi.. I am unable to add connects to my account via Debit card. It says We are unable to authorize your card. Please add another billing method or contact your issuing bank. everytime when i entered , details. Please help me out ..your time and appreciation will be highly appreciated

[#19]

Hi Muhammad,

Thanks for reaching out to us. Please check with your bank for more information on why the specific charge was declined or try adding a new billing method. Check out this help article to learn more about acceptable billing methods for purchasing Connects.

Thank you.

[#20]

Hi Aleksandar. Thank you your your response. I contacted by bank and they activated by Debit card online services. I, then again treid to add my debit card to billing method in my account but this time I faced new error, it says --Your payment could not be processed. Please choose an alternate payment method or retry again later.-- I passed this query again to my bank to which they said there is no problem/issue from their side. Please help me out from this.

[#21]

Hi Muhammad,

We'll have one of our agents reach out to you via a support ticket to further assist you with this concern. 

Thank you for reaching out to us. 

[#22]

I am not able to buy connects I have checked with everything is ok from there side I even used PayPal but it is also not working.

[#23]

Hi Niranjan,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[#24]

I am unable to buy connects. When I try to buy connects and I chose PayPal Modde (Already I have a balance on PayPal Wallet), it asked: "add a credit card to buy connects".

[#25]

Hi Sudhakar,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[#26]

Ok Thanks