Your payment could not be processed. Please choose an alternate payment method or retry again later

[samiemalick]

Facing Issue while buying connects through by Visa Card. Kindly resolve he issue

[g_vasilevski]

Hi Tushar,

Could you please share the error you`re receiving on your end? I would also suggest checking with your bank if your account is enabled for international charges. Thank you.

[137f3631]

"We are unable to authorize your card. Please add another billing method or
contact your issuing bank."
this was the msg

[g_vasilevski]

Hi Tushar,

Please check with your bank if there are any issues and if your account is enabled for international charges. You can also try to add another billing method and purchase connects. Thank you.

[ashish_dhabale]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[aksurti]

I have a verified paypal account, which is linked to my upwork account when Upwork tried to charge it says on the upwork page "charge failed".

[g_vasilevski]

Hi Alpesh,

Just to clarify, do you have a credit/debit card connected to your PayPal wallet? Your card will need to be enabled for international charges as well. Thank you.

[aksurti]

hello

Yes i added my debit card to my paypal account already. My card is an enable for international charges also.

[g_vasilevski]

Hi Alpesh,

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

[kashmal]

I got the error : "We are unable to authorize your card. Please add another billing method or contact your issuing bank." when I tried to add my billing method. If anyone can help me to resolve the issue ? Thanks in advance !

[BojanS]

Hi Kashmal,

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

Let us know if the issue persists.

Thank you.

[kashmal]

Im facing the same issue again. I tried to add biling method from another brower

[g_vasilevski]

Hi Kashmal,

I would recommend adding another billing method, or checking with your bank if your account is enabled for international charges. Thank you.

[haxxan58]

I want to buy connects by my MasterCard account, but payment has not proceeded.

[BojanS]

Hi Muhammad,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

Let us know if the issue persists.

Thank you.

[dream_designers]

i try to buy connects but the same messages appears everytime. Kindly help me out and solve the issue.

TIA

[g_vasilevski]

Hi Mandeep,

I would suggest checking with your bank if your account is enabled for international charges or trying to purchase connects with another billing method. Thank you.

[ashish_dhabale]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[amjad_nimra]

'"""Your payment could not be processed. Please choose an alternate payment method or retry again later."""" This statement comes every time whenever i try to add my master card actually i wanna purchase the membership plan but they said the payment method is not authorized...i have purchase the connects one time but after that time i am unable to purchase again so help me to fix this problem

[g_vasilevski]

Hi Nimra,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[ashish_dhabale]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[70a26361]

Hi Upwork team,

I hope you are fine and doing well. I have an issue when I buy connects and use my visa card which is compatible with woo-commerce. It shows the payment method declines. I contact to the concerned bank they said that there is no issue in visa card and account. How I can fix this and buy connects.

Best Regards;

[shannonpevans]

Hi There,

I am having trouble buying more connects. I have tried explorer, chrome, different credit cards. The page just goes blank. Can someone please contact me to process the payment for more connects?

Thanks, Shannon 

[BojanS]

Hi Shannon,

We'll have one of our agents reach out to you via a support ticket to assist you with purchasing connects. 

Thank you for reaching out to us. 

[saad2179345]

Hi there! I'm new to Upwork. It's a wonderful freelance site with professionalism in every corner.

However, in order to buy connects, I had to add my MasterCard. I did that and it was shown the following error:

Your payment could not be processed. Please choose an alternate payment method or retry again later.

I'll be very thankful if someone were to assist me out of this situation so that I can start bidding in no time. Thanks.

[BojanS]

Hi Saad,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

Let us know if the issue persists.

Thank you.