Sep 24, 2019 06:38:06 AM by Oleksandra K
Hi everyone,
I need a help with portfolio upload. My images were cut and look ugly (
Do we have anywhere instructions how to do it? in what formats?
How to upload the portfolio in format like this guy have (as an example of cool portfolio) https://www.upwork.com/freelancers/~01eff86e60496166ee?p=1163791392634499072
Many thanks for help,
Oleksandra
Solved! Go to Solution.
Sep 24, 2019 06:40:20 AM by Goran V
Hi Oleksandra,
When you upload your image, you will see a preview which is in a cropped, square size. There is also an edit icon there that will prompt you to adjust the cropped square. If you ignore the edit icon and don't edit the crop, you can publish your portfolio and the images will be displayed in the original ratio (not a square). Please try uploading your image again and let us know if you're able to publish the image in the original size, without cropping it.
Let me know if you experience the same problem after this, thank you.
Sep 24, 2019 06:40:20 AM by Goran V
Hi Oleksandra,
When you upload your image, you will see a preview which is in a cropped, square size. There is also an edit icon there that will prompt you to adjust the cropped square. If you ignore the edit icon and don't edit the crop, you can publish your portfolio and the images will be displayed in the original ratio (not a square). Please try uploading your image again and let us know if you're able to publish the image in the original size, without cropping it.
Let me know if you experience the same problem after this, thank you.
Sep 24, 2019 07:05:06 AM by Oleksandra K
Sep 24, 2019 07:20:39 AM by Antun M
Oleksandra K wrote:
Oh, no (
My portfolio looks great when I open it.
But the cover image displays cutted as after editing (like square).
Please find attached the screenshot
It's scaled. You can try uploading with 1:1 ratio of the original image.
Or, don't. Your portfolio looks great as is. I see an enticing image which makes me click on it. Nothing to fix.
Sep 24, 2019 07:27:31 AM by Oleksandra K
Sep 24, 2019 07:40:47 AM by Antun M
Oleksandra K wrote:
I think it looks not professional when it cutted like this (see attached photos).
Than try the first option?
Create an 1:1 image and upload that one.
When scaled, it will retain all parts of the image.
Sep 1, 2020 09:10:02 AM by Peter C
I've been trying for 2 days to upload an image to my portfolio. No matter how I resize it it keeps cropping.
I've tried not editing the thumbnail, resizing to the proportion of the window, changing the pixel dimensions, nothing works. Why?
Sep 1, 2020 08:56:17 AM by Peter C
No matter how I resize an image it still gets cropped in the published version after I upload it.
Sep 1, 2020 09:29:05 AM by Bojan S
Hi Peter,
The frame for portfolio images is horizontal. That's why the recommended dimensions have more pixels for width than for height (1000px width x 750px height is recommended). You could try different pictures, that's horizontal or rework current images to add borders to those and make them horizontal. To learn more about portfolios, check this help article.
Sep 9, 2020 09:58:39 AM by Peter C
I'm having trouble uploading an image to my portfolio. I can't get an uncropped image.
I've followed all the suggestions from the support person posted in community help but nothing works.
I keep getting vertical cropping. I've resized the image, cropped it myself before posting it and added a border. Nothing is working. I posted many images to my portfolio before and this never happened.
I'm attaching the most recent version of the image.
Sep 9, 2020 11:06:00 AM by Bojan S
Hi Peter,
It looks like the image you're trying to upload is vertical. Which means that when it's uploaded in Gallery template, it gets cropped. Gallery template requires pictures to be in horizontal or landscape format. So you can alter the image by adding borders on each side and then upload it in Gallery template. Alternatively, you can select Classic template when creating the portfolio item. That template allows images that are vertical or portrait format.
Sep 9, 2020 11:11:42 AM by Peter C
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