🐈 Community
» Forums » Freelancers » how to verify payment?
Page options
f4015b85
Community Member

how to verify payment?

Hello,

 

When trying to verify a payment method, I get an error message about incorrect amounts being entered (attached screenshot) although I have entered the same total amount suggested in the guide page.

 

now the link to verify is not here anymore, instead I see "Verification failed. Contact customer support".

 

any idea what I should do next?

thank you

 

 

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Thank you for reaching out to us, Stephanie.

 

One of our team members will reach out to you directly via a support ticket to assist you with your bank account verification process. 

~ Bojan
Upwork
Latest Articles
Upcoming Events
Jan 31
Feb 28
Upwork Community Virtual Hour
Community Hour English
Mar 28
Upwork Virtual Community Hour
Community Hour English
Learning Paths