"Get paid" to wrong account number

[garimajain13]

Hi, My Transfer from upwork initiated 2 days back. But just now I realized that the bank account number is wrong. What should I do? How I get my Monet back?

[petra_r]

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Garima J wrote:

Hi, My Transfer from upwork initiated 2 days back. But just now I realized that the bank account number is wrong. What should I do? How I get my Monet back?

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It will come back automatically by itself, that tends to take a week or two, sometimes (rarely) longer.

[g_vasilevski · Accepted solution]

Hi Garima,

In this case, your funds should be reversed back to your Upwork account. If you don't receive them here after 8 business days, let me know and our team will assist you further with tracing your transaction. Thank you.

[ac93062c]

I also made the same action. Is it still possible that the money that was sent to the wrong account will be refunded? 

[JoanneP]

Hi Kim Emissary,

If the payment method you used is incorrect, the money will be refunded back to your Upwork account which usually takes from 7 to 10 days. 

[garciamayann09]

Good day! 
This is my first time I get paid. When I withdraw it, I have entered the Card Number instead of my savings account number. What shall be done to get my money back? Thanks!

[PradeepH]

Hello May Ann,

Thank you for your message. I see that the last withdrawal was made on Jun 15th on your account. This was initiated using the Direct to Local Bank Transfer payment method. Feel free to message us if you have further questions. 

Thank you.

Pradeep.

[garciamayann09]

Hello Pradeep,

I hope all is well with you.

Yes, I made a witdrawal but when I checked my saving accountg, I pentered
the card number, not my savings account.

Hoping you could help me out with this.
Thank you.

May Ann

[g_vasilevski]

Hi May Ann,

Since you have withdrawn the funds to the wrong account, they should be reversed back to your Upwork account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!

[garciamayann09]

That's a relief.
Thank you so much..

May

[maniye1]

Automatically the money will be reverse into your upwork account, have patience

[6e23d500]

Hello,

It's been over 2 weeks already but I haven't received the amount that has
been withdrawn to the wrong account number.

I need assistance into this.

[410d4af5]

hello, did your money reverse back to your Upwork account already? Because I have the same problem. I put my Card Number instead of my Account Number. 😞

[6e23d500]

I have the same issue. I just want to ask, should I wait for my funds to reversed back to my Upwork Account before edit my payment method or update it?

[AndreaG]

Hi Joy,

Feel free to update your payment method at any time! This will not affect the reversal process. That said, if 8 business days pass and your funds are not showing in your account yet, please follow up with us so we could assist you further.

Thanks!

[6e23d500]

Hello,

It's been over 2 weeks already but the amount that I accidentally withdrawn
to the wrong account number hasn't posted in my upwork account yet.

Need assistance. Thank you

[BojanS]

Hi Joy Anne,

We’ll have one of our agents reach out to you via a support ticket to assist you with your request. 

Thank you for reaching out to us. 

[4c407dbd]

I have the same problem please, i wrote the rib number instead of IBAN, and already clicked on get paid what can i do please

[NikolaS]

Hi Boujid,

Since you have withdrawn the funds to the wrong account, they should be reversed back to your Upwork account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction.

Additionally, I checked and it seems that you are already in correspondence with our team on your support ticket. If you have any further questions please feel free to follow up on your ticket and our team will be happy to assist you further. 

[410d4af5]

Hello,

Just wait for 8 working days, it will reverse back in your Upwork account. 🙂

[simguinto]

Hi me too I got the same problem but the diffrence is the account I had for the payment got closed can I still have that payment back?

[PradeepH]

Hi Sim,

Thank you for your message. In case your fund withdrawal was initiated to a wrong or a closed bank account, the funds will be reversed to your Upwork account after 8 business days. If you don't receive them here after 8 business days, feel free to message us here and our team will assist you further with tracing your transaction.

Thank you,

Pradeep

[e0602c4e]

Instead of my savings account number, I used the card number. How can I get my money back? 

[petra_r]

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Jessie Villamore V wrote:

Instead of my savings account number, I used the card number. How can I get my money back? 

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It will come back automatically all by itself within one to two weeks

[e0602c4e]

Oh, that would be nice! Thanks.

[290ed432]

I have the same problem. This was my first projeect and i got the money today. i clicked get paid but ssoon after realized that i have added the wrong details. can my money come back? 

[7bcf4dfe]

I have the same issue here, can you help me.

[ArjayM]

Hi Patrick,

Thank you for reaching out and I'm sorry to learn that you've withdrawn your funds to an incorrect account. If that is the case, the funds should be reversed back to your Upwork account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. 

[60b5834e]

I have a similar issue as well, I accidentally sent the money to a one of my bank accounts I no longer want to use because their exchange rates are poor. Please how can I get a refund before it reflects in the account.

[60b5834e]

I have a similar issue as well, I accidentally sent the money to a one of my bank accounts I no longer want to use because their exchange rates are poor. Please how can I get a refund before it reflects in the account.

[PradeepH]

Hi Lisa,

There is no option to stop or reverse the fund withdrawal initiated on your Upwork account. To prevent this from happening again, please remove any payment methods that you do not want to use anymore. Thank you for your understanding.

- Pradeep

[fe64e84d]

HI PradeepH 
Same issue, Wrong Bank account number, I already chat Upwork support, They said, Delete the wrong account then I'll put the correct, But I have some picture or details for that mistake, I hope you can help me. Thanks

[LuiggiR]

Hi Dexter,

I checked and it appears that you were successfully able to add your account for withdrawals. It's currently undergoing security verification and should become active in three days. 

[fe64e84d]

Hi Luggir! Thanks for your reply, 
Btw  after 3 days will I recieve again my money in upwork or direct on the bank?
Thanks
dexter

[fe64e84d]

Hi Luiggir! 
3 days have passed  I still not recieve my money? what should I do,
Thanks
Dexter

[PradeepH]

Hi Dexter,

Thank you for your message. It looks like you are referring to the fund withdrawal initiated on Feb 28th from your Upwork account. Please be informed that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

- Pradeep