"Reset Security answer" email not received yet

[54cbd2c6]

Hi, I have forgotten the security answer for which I clicked on "reset security answer" and I still haven't received any emails to reset it. There are no emails regarding reset security answer in my spam folder as well. I have to urgently access my settings for withdrawal purposes, but I can't seem to proceed because of this. Please help me?

[g_vasilevski]

Hi Humaira,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your security question. Thank you.

[sushma_rani]

Reset Security answer" email not received yet. Please help.

It looks like you are having trouble with the email we sent you. Please contact us for assistance.

 

It looks like you are having trouble with the email we sent you. Please contact us for assistance.

[759e32fa]

Hi Sushma,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.