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Mahendra's avatar
Mahendra K Community Member

unable to upgrade my membership plan

"We are unable to authorize your card. Please add another billing method or contact your issuing bank" This message appears when i try to pay through my debit card. whats the issue? and how can i fix it.

1 REPLY 1
Joanne's avatar
Joanne P Retired Team Member

Hi Mahendra, 

 

I checked your account, and it looks like you have already submitted a support ticket regarding this issue. One of our team members will update your ticket to assist you further. Thank you!

~ Joanne
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