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unable to upgrade my membership plan

mksengar89
Active Member
Mahendra K Member Since: Dec 15, 2019
1 of 2

"We are unable to authorize your card. Please add another billing method or contact your issuing bank" This message appears when i try to pay through my debit card. whats the issue? and how can i fix it.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Mahendra, 

 

I checked your account, and it looks like you have already submitted a support ticket regarding this issue. One of our team members will update your ticket to assist you further. Thank you!

~ Joanne
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