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verification payment failed

The verification of my account for the payment failed and they suggest to contact the costumer service. But how? It seems impossible to talk with someone on upwork. is there any custorme support?? That so frustrating. They have my money but it is impossible to withdraw them.

Retired Team Member
Retired Team Member

Hi Nicoletta,


I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method.
You can reach out to our Customer support by clicking on the Get Help button Here. Thank you.

~ Goran
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