Hello Lorena,
Virtual assistance is a highly competitive skill area on Upwork. To find work as a virtual assistance, you must provide enough information in your profile to convince clients to hire you. Clients come to Upwork with specific needs and they look for freelancers who can meet those needs and get results.
Here are some recommendations:
1) Your profile overview/summary needs to explain which virtual assistance services you provide, your experience providing virtual assistance services successfully, and why clients should hire you to provide virtual assistance services. For example, clients will find the following sample introduction appealing:
Are you stuck managing every detail of your business like data entry, file maintenance, and scheduling when you should be focusing on running your business? With ______ years of administrative experience, I can complete several administrative support tasks including answering/making phone calls, responding to emails and chat inquiries, using your CRM to manage customer relationships, scheduling meetings and recording minutes, making appointments, preparing reports, coordinating business events and calendars, and managing your social media accounts.
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Then, you can go further to explain the value clients will get by hiring you. For example:
- Describe your strengths and why it should matter to the client. In other words, how it benefits them (e. g., more accurate data entry, more reports developed in a shorter time, improved quality control, etc.)
- Talk about your typing speed, accuracy, attention to detail, and how you can maintain quality standards.
- Talk about your time management and organizational skills.
- Also talk about your ability to solve administrative problems and adapt to changing or new requirements if necessary.
Remember--you are competing with hundreds of thousands of virtual assistants, so clients need several reasons to choose you.
Also, be sure to write your summary in English; you will get much more attention if your profile is written in English.
2) Add a portfolio to show samples of previous work or to demonstrate your skills. The portfolio is a chance to make a positive first impression on potential clients. If you don’t have relevant examples to add to your portfolio, you can create items that demonstrate your skills.
3) Add more skill categories to your skills list. Your skills list needs categories like Virtual Assistance, Administrative Support, and Office Administration. Upwork uses these skill categories to match you with relevant jobs, and to help your profile appear in search results when clients search for those skills.
Since you are new to Upwork, make sure your profile is 100% complete before applying to jobs. The best way to complete your profile is to go through the following Academy Courses and other resources:
Good luck!
