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ยป Support ยป Known Issues and Workarounds ยป Issue with user profile. Error: "This profile...
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Issue with user profile. Error: "This profile is no longer available"

Some users experience error with accessing their profile page. 

 

Screenshot of error:

egaruth_1-1684858659146.png

 

 

We are aware of this issue and our engineers are working as fast as possible to resolve it. We will update this thread as soon as we have more information. 

 

Edited to update information. 

 

We are following up to let you know that this issue should now be resolved. Could you please try again to access your profile and let us know if the issue persists? 

 

Thank you for your patience.

66 Comments
c1f710cb
Community Member
My profile is no longer available

Hi Upwork team,

 

Kindly check if my profile is working or not. Currently, it says "My profile is no longer available".

 

Everything seems to be verified on my account.

c1f710cb_0-1684857602680.png

https://www.upwork.com/freelancers/subhams3

Please advise.

 

Thank you,

Subham

 

e412a928
Community Member

Please help me, I'm also facingthe same issue.

b69e13fb
Community Member

Hello upwork mods kindly help. 

Everything else is working fine but when I try to open my profile it shows error "PROFILE IS NO LONGER AVAILABLE"

 

Kindly fix thanks ๐Ÿ™‚ 

b69e13fb
Community Member

I think its fixed on its own

no need ๐Ÿ™‚ 

e768c547
Community Member

Hi guys, me too actually and It is very unlikely that I violated any Upwork community rules. As far as I know, all my clients were satisfied with the outcome and all the jobs I handled are totally legitimate. My whole account details are documented and verified too. Kindly walk me through this.

Thanks!

c1f710cb
Community Member

It is available now.

Thank you.

vlw007
Community Member

Same here. Cant see profile. They appear briefly, than vanish

01189f74
Community Member

My profile is back up and running now. All good ๐Ÿ™‚

 

NikolaS
Moderator
Moderator
Status changed to: Resolved
 
NikolaS
Moderator
Moderator
Status changed to: Resolved

Hi All,

 

We are following up to let you know that this issue should now be resolved. Could you please try again to access your profile and let us know if the issue persists? 

 

Thank you for your patience.