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Stefano's avatar
Stefano Z Community Member

50 free connects

I recently signed up as a new freelancer on Upwork and I am eager to start applying for jobs. However, I have noticed that I have not yet received the initial 50 connects that are typically provided to new freelancers to help them get started on the platform.

Could you please assist me in understanding why I have not received these connects? Is there an additional step I need to complete or a requirement I might have overlooked?

Thank you for your assistance.

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

Update:

 

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea

View solution in original post

1,376 REPLIES 1,376
Abdo's avatar
Abdo K Community Member

Dear LuiggiR,I already subscribed to freelancer membership plan. when I going through this way it asked me promo code but yet I am not received any promo code .so what shall I do now,please would you help me?

Luiggi's avatar
Luiggi R Moderator

Hello Abdo,

 

The promo code field is optional; you do not need a promo code to buy Connects. I want to also clarify that we don't have any discount codes or promos available at the moment. Periodically, Upwork sends offers via email, at events, and through partnerships. To ensure you get the marketing emails, please ensure you've opted in to receive marketing emails in your notification settings. If you set up your notifications settings and don’t get any marketing emails, please contact the Upwork Support Team through this page.

~ Luiggi
Katongo's avatar
Katongo M Community Member

Hello, i have not received my free connects and wondering why?

Clark's avatar
Clark S Community Member

If you recently joined the site, Upwork now requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up.

Ahmed's avatar
Ahmed O Community Member

Hi guys i'm new freelancer on upwork i recently joined this platform to provide my services

 buy i noticed that i didn't received my connect yet can someone please tell me why i didn't received connects on my new account i already completed 40% of my profile 

Tucker's avatar
Tucker R Community Member

When you buy your first 100 Connects for $15.00, you will receive your free 50 Connects along side it, to my understanding. Therefore you will have 150 Connects to start off with, but you do have to purchase Connects. This is if you had just created your account. I believe it advertises to you to buy 100 Connects, but you are able to purchase a less amount of Connects for less than $15.00.

Luiggi's avatar
Luiggi R Moderator

Hi Ahmed,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
~ Luiggi
Hermain's avatar
Hermain R Community Member

I am also new here
Anupriya's avatar
Anupriya K Community Member

I'm new to upwork and 48 hours has passed and I've still not received my free connects.

Will I not be able to get them?

Obed's avatar
Obed T Community Member

Upwork has now changed its rules for getting free connects as a new freelancer. Before you can get the free 50 connects, You have to buy 100 connects ($15) or subscribe to their Freelancer Plus membership ($20) monthly. 

Anupriya's avatar
Anupriya K Community Member

They're asking for a promo code to buy new connects, can I get the promo code please?

 

Chellika's avatar
Chellika C Community Member

Hi I'm just new to upwork and it shows that I need to bid using connects but I don't received any free connects yet coz I saw that once you sign up you'll have a free connect

 

Priyanshu's avatar
Priyanshu J Community Member

same problem here and I'm trying to contact the support but this not very unhelpful

Priyanshu's avatar
Priyanshu J Community Member

I made a new upwork account but I didn't got the free connects that I was supposed to get. 

I tried to contact the upwork support but that is just a unhelpul bot which is repeating the same solutions that have not worked for me. I have checked the billing history and their is no transaction as I didn't received anything.

 

I have read the upwrork article for connects

8cec0977_0-1718521974274.png

 In my profile, it shows that I have freelancer basic plan and my current billing cycle  is 10th June, which according to the Upwork's own article I should receive on 10th June.

8cec0977_1-1718522052446.png

Now, its been a week. I still haven't received anything, as you can see in the below screenshot.

8cec0977_2-1718522188449.png

I hope I can get some solution.

 

Pradeep's avatar
Pradeep H Moderator

Hi Priyanshu,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects and 10 monthly Connect at the start of each billing cycle to further help you get started on Upwork.
 
- Pradeep
Qarshiboy's avatar
Qarshiboy N Community Member

Hi, I'm new to upwork, they used to give free connects, isn't it now?

Mudassir's avatar
Mudassir H Community Member

for 50 free connects you have to buy their memership plan for connects or you have to buy connects for 15 dollars in order to receive 50 free connects.

Qarshiboy's avatar
Qarshiboy N Community Member

Okay, I got it. Thank you

Mohammadamin's avatar
Mohammadamin R Community Member

Dear Upwork Support,

 

I'm writing to follow up on my Upwork freelancer profile. I completed it several weeks ago and am eager to start working with clients. However, I haven't yet received confirmation that my profile has been reviewed and activated.

 

Additionally, I understand that new freelancers receive 50 free Connects to use when submitting proposals. I haven't seen these Connects credited to my account yet.

 

Would you be able to check the status of my profile review and confirm if I should have received Connects?

Thank you for your time and assistance.

Sincerely,

Luiggi's avatar
Luiggi R Moderator

Hello Mohammadamin,

 

I can confirm that your account is already active. Additionally, Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Luiggi
Shakilur's avatar
Shakilur R Community Member

I have app work account since 4 to 5 days but still not able to connect why ? Will I receive the bill after the due date?

Bharat's avatar
Bharat V Community Member

Please clarify more your query.

Luiggi's avatar
Luiggi R Moderator

Hi Shakilur,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
~ Luiggi
Mahmoud's avatar
Mahmoud E Community Member

Hey i created my account for almost 2 weeks and i heared that we get about 50 free connections at the start but i didn't get any 
looking forward for your support

Clark's avatar
Clark S Community Member

Upwork now requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up.

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