Account Suspension

[ronnievalle08]

Hi,

Good day, I was hoping for someone who can help me with my problem. my account was suspended for no reason I have created my account yesterday and I was happy that it was approved but now when I checked my account it was temporarily suspended? please someone help. Thank you

[g_vasilevski]

Hi Ronnie,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

[ronnievalle08]

thank you very much I look forward to resolving this issue. much appreciated

[ronnievalle08]

when will they be fixing the issue thankyou veymuch

[g_vasilevski]

Hi Ronnie,

Our team has already reached out to you via ticket to assist you further. Feel free to follow up directly there with any additional questions you may have. Thank you.

[ronnievalle08]

Hi 

i have already did the verification process and also attach a photo of it.

hoping that my account will be activated again Thankyou

[ronnievalle08]

I have finished the id verification process hoping my account will be activated again thankyou

[JoanneP]

Hi Ronnie,

Thanks for submitting the requested documents. Our team will be reviewing them and update you directly on your ticket. 

[ronnievalle08]

Thank you very much.

[ronnievalle08]

hi, my account is still in suspended? 

[JoanneP]

Hi Ronnie,

I can see that our team has already reached out to you about your account status. Please check the instructions they shared with you on this ticket number. Thank you.