Account suspension

[jesseasto]

hi there,

My friend's account got suspended and the banner says to contact support however, there were no email addresses given nor numbers to contact. The profile can't evern post a question on the community site.

Assistance will be greatly appreciated!

[BojanS]

Hi Jesse Angelo,

We cannot discuss anything about the suspension of your friend's account here in the Community or to another individual, for privacy reasons, which we hope you understand. Please, refer your friend to the notification the team sent to them about the suspension.

Thank you!

[jesseasto]

Hi Bojan!

Thanks for the reply.

She can't do anything with her account. She even can't reply to posts on the community nor post anything. When clicking on the banner to contact support, she gets directed to the support page but can't submit any tickets to contact support. How will she contact support in this case?

Is there an email youcan provide either here or via a private message so I can relay it to her? Thanks!

[AleksandarD]

Hi Jesse,

I sent you a PM regarding your request.

Thank you.