Bank verification in progress

[apprasannaram]

Hi  I am new to upwork , I have given wrong details in bank verification, name is mismatched.

Now i have changed my account details and with new bank account with proper name, how long will it take to verify my bank account.

[BojanS]

Hi Prasanna,

I checked this for you and it looks like your name change request was approved. Feel free to reach out to us if you still need any assistance.

Thank you!

[apprasannaram]

Hi Bojan,

but still get paid section is showing inactive message, is it any thing i need to do from my end, please refer attachment , Can i bid projects and procede further or i need to wait till bank process payment changes from inactive to active

[AveryO · Accepted solution]

Hi Prasanna, 

Any payment method you add to your account goes through a three day security period before you can use it in your account. Since you added this payment method on 25-March, please expect it ready for use on 28-March. 

[890b9475]

I just resubmitted my bank info due to make change kindly assist for quick verification 

[PradeepH]

Hi OluwaTosin,

Thank you for your message. I see that your payment method is already active now.

Thank you,

Pradeep

[mostafaamoush]

Mr. Bojan,

I have the same problem.

can you please help me with this?

I changed the payment method to a Payoneer account then I edited my payment method again to the old one which was working "PayPal".

when it'll be activated again?

Regards.

Dr. Mostafa

[PradeepH]

Hi Mostafa,

Your payment method is already approved.

Thank you.

Pradeep.

[mostafaamoush]

Thanks Pradeep for your reply, 

but I get this message when trying to get paid:

Account suspended

Your financial account has been suspended. To proceed, please contact Customer Support.

Thanks in advance 🙂

[NikolaS]

Hi Mostafa,

Thank you for following up. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[mostafaamoush]

Thanks,

Waiting for that.

[feketevizi_gabor]

Hi Pradeep,

I have issue in the "Get Paid" section, I added a week ago my local bank account, waited a week, but it still says : "Payment method verification in progress", and also it says "The beneficiary name is mismatched." but I am 100% sure that the bank account name is the same as my upwork account name.

Please I need your assistance.

Thank you

[NikolaS]

Hi Gabor,

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.