I added the front of my state id with 4 corners and insufficient light by it never got accepted and now I cant verify my identity. And I also contacted support for this before and they gave me this link https://services.upwork.com/idverification/verify/OQ6yN248bdW6vkvNVspF-gxlvaQ=/. But the problem is I am a student and I live with my mom and don't have any bills with my name. And the person who is supposed to be helping me keeps posting a basic response to the rules for posting the statement instead of helping me.
I've checked and it looks like the team has followed up with an alternate method of verifying. Please feel free to reach out if you run into more issues or require further assistance. Thanks!