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Vera's avatar
Vera C Community Member

Browser not allowing me to sign in my Desktop time tracker app

I downloaded a version of the Upwork Desktop time tracker app however when I sign in, a message appears stating that the browser or app may not be secure and ask me to refresh my page. How can I resolve this issue? 

3 REPLIES 3
Avery's avatar
Avery O Community Manager

Hi Vera, 

Could you please share a screengrab of the notification you are getting so that our team can look into this further?


~ Avery
Vera's avatar
Vera C Community Member

Please find attached a screenshot. I've turned off my antivirus and
computer's threat detection app but
[image: Screenshot 2020-01-15 08.50.45.png]
it's still not allowing me to sign in.
Bojan's avatar
Bojan S Community Manager

Thank you for following up, Vera.

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

~ Bojan
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