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Can I get refund from Escrow

9fbda514
Active Member
Ernest T Member Since: Sep 29, 2020
1 of 2

I have submitted a fixed-price-job and prepaid to the Escrow.

A Freelancer has a response to me after I replied to him what information he wants, but no reply, and dismissed in next day. 

Can I use the deposit to hire another Freelancer or get a refund?

How?

 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Ernest,

 

You can close the contract. If a contract has not yet started and an offer is withdrawn, rejected, or expired, any funds deposited into escrow will be refunded. Refunds can take up to five business days to be credited. You can check this help article for more information. 

~ Joanne
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