Feb 25, 2018 07:07:19 PM by Daphne C
Hi
I'm from Singapore, and it in itself is a city.
There is no option or "drop down" list for me to fill in the city.
Does anyone has similiar issues?
Thank you.
Nov 16, 2019 02:36:51 AM by Emir C
Hey! I'm having exactly the same problem as Adnan, what's the best way to go about solving it?
Nov 16, 2019 05:29:13 AM by Aleksandar D
Hi Emir, and Akhmadjon,
One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Nov 16, 2019 03:37:09 AM by Adam O
Hi Bojan!
I can't complete my account with issues with the city. Can you help me, please? I live in Prague in the Czech Republic.
Akhmadjon
Nov 16, 2019 02:49:12 PM by Alexandru B
I have the exact same issue, can someone help ??
Nov 16, 2019 02:53:29 PM by Adam O
Nov 17, 2019 12:30:05 PM by Aleksandar D
Hi Alexandru, and Akhmadjon,
Alexandru, one of our team members will reach out to you directly via a support ticket to assist you further.
Akhmadjon, feel free to follow up on your open ticket and follow the steps our team provided. Feel free to follow up on the ticket if you have further questions.
Thank you.
Nov 18, 2019 01:56:45 AM by Goran V
Hi Jasmir,
Please try clearing your cache and cookies or logging in with another browser. If you`re still experiencing the same problem after this let me know, thank you.
Nov 18, 2019 02:10:22 AM by Goran V
Thank you for the confirmation Jasmir,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your address.
Nov 18, 2019 02:36:00 AM by Nila R
Dear All,
I cant complete my profile and fill my city while updating profile. I have given right name every where also tried to use 2 different browsers ( ie and chrome). Moreover I cleared my cache. Still its not able to find the city. Becasue there is no select option from list.
I also tried city country together option. The error is attached. Please help me. Thanks,
Nila
Nov 18, 2019 02:55:42 AM by Goran V
Hi Nila,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your application. Thank you.
Dec 9, 2019 03:12:32 AM by Terra P
I can't find a dropdown for the city. I'm from Jakarta, Indonesia. Please help to check.
Dec 9, 2019 03:35:51 AM Edited Dec 9, 2019 03:36:11 AM by Aleksandar D
Hi Terra,
Thanks for reaching out to us. I checked and it seems that you already added your city. You can find more information on this page and under the 'Location' section. Let us know if you need further assistance.
Thank you.
Jan 12, 2020 07:43:19 PM by William J
I'm having th same issues tried two different browers and can't selected my city
Jan 12, 2020 10:48:23 PM by Avery O
Hi William,
It looks like you're already being assisted through a private message on our social media channel. The team will continue assisting you through the same social media channel regarding your concern.
May 10, 2020 06:56:23 AM by Vu D
I am from Phan Rang - Thap Cham city in Vietnam but cannot find it in the dropdown to finish my profile. Could you please assist?
May 10, 2020 08:08:56 AM by Aleksandar D
Hi Vu,
Thanks for reaching out to us. I checked and it seems that you already added your city. Can you please let us know if you still need assistance with this?
Thank you.
May 12, 2020 08:08:51 PM by Thomas T
Hi I live in Hong Kong and on the create your profile page, I cannot add any city. I've tried clearing cache, using a new computer, using icognito. Nothing works.
May 12, 2020 10:59:14 PM by Joanne P
Hi Thomas,
Could you please share the name of the city you are currently located so I can check? Thank you!
May 12, 2020 11:46:41 PM by Goran V
Hi Petar and Thomas,
Our team will reach out to you both via tickets and assist you further with filling out your address. Thank you.
May 12, 2020 11:12:51 PM by Petar C
Hi! I'm unable to fill in my city. I deleted my cookies and search history, and tried using different browsers, but it didn't work.
May 13, 2020 01:51:57 AM by Yuen Chung W
Hi,
I can not fill in my City in the register processe, my City is Kwai Chung in Hong Kong.
Thanks.
May 13, 2020 02:26:31 AM by Goran V
Hi Yuen,
Our team will reach out to you via ticket as well and will assist you further with your address. Thank you.
May 14, 2020 01:05:59 AM by Boaz H
Same problem here, can't fill in my city. Typing in "Czech Republic" also doesn't work, nor using a different browser/cookies (tried chrome, firefox, and edge). Please advise
May 14, 2020 01:39:14 AM by Goran V
Hi Boaz,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your address. Thank you.
May 14, 2020 06:57:55 AM by Aldin C
Same problem here, can't fill in my city, Velika Kladusa, Bosnia and Herzegovina
May 14, 2020 07:23:50 AM by Bojan S
Hi Aldin and Yanko,
Thank you for reaching out to us. I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with completing your application forms.
May 14, 2020 06:55:47 AM by Yanko R
during the filling of my profile during registration, I was stuck at level 10, when I entered my city the form does not recognize, I attach the screenshot.
May 15, 2020 07:39:46 AM by Jiri K
I have the same issue as other people here. I'm stuck in registration and can't seem to fill in the city of my residence which is Prague. Can you help? Thank you
May 15, 2020 08:48:56 AM by Aleksandar D
Hi Jiri,
I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
May 15, 2020 09:14:11 AM Edited May 15, 2020 11:31:18 AM by Aleksandar D
Hi,
I'm having the same issue. The address is not being automatically filled as I'm writing nor I have any suggestions after I fill in the address.
Once I start filling in the city I receive a red error message under the field and it stays the same no matter what I do. Please check the screen in the attachment.
Could you, please, help? Thanks!
**Edited for Community Guidelines**
May 15, 2020 11:30:06 AM by Aleksandar D
Hi Indira,
I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
May 15, 2020 04:20:16 PM by Sam Y
Dear Mod,
I also cannot input city for my new account. I'd like to input 'Hong Kong'. Could you please assist me? Thank you!
May 15, 2020 06:10:58 PM by Joanne P
Hi Sam,
I shared your concern with the team and one of our agents will reach out to you directly via a support ticket to assist you further. Thank you!
May 18, 2020 06:53:50 PM by Mark L
Dear Moderator,
I am from Hong Kong as well and have been expriencing the same issue.
Thanks!
May 18, 2020 08:38:49 PM by Joanne P
Hi Mark,
I shared your concern with the team, and one of our team members will reach out and assist you directly via a support ticket. Thank you!
May 20, 2020 07:17:09 AM by Alex O
Hi,
I am from Vantaa, Finland and I have the same issue when creating my profile, I hope someone can fix this. Thanks!