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fff97a95
Community Member

Cannot finish account creation

I tried contacting about being unable to upload an image to my new profile.

I get the following error: Sorry, something went wrong. We were unable to upload your image.

 

This happens with multiple photos of varying qualities, as it kicked back a few times. I had a ticket open, but I cannot find the email in my inbox.

 

I tried both clearing my cache/restarting my compture AND browser (at different times) and going into incognito mode.Ideas?

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Sigurd,


Yes you do have an open ticket and our team is waiting on your follow up. You can access your tickets on this Link. If you have any additional questions for me here, let me know. Thank you.

~ Goran
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