Connect refund due to scam tasks advert

[sara_ricchiuti]

Hello, 

I've applied to a gig where the client asked me to move the conversation outside of Upwork. 

Upon research in the forum I realised that this is likely a scam, therefore, is there a way I can get a refund of the connects used to apply? Should we not be protected from these types of scams?

Thank you 

Sara

[NikolaS · Accepted solution]

Hi Sara, 

We return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can find more information here.

I encourage you to let us know if a TOS violation has happened by using the Flag as Inappropriate option throughout the platform. You can learn more about user reporting here.

[sara_ricchiuti]

Reported, thank you, Nikolas!