Contract put on hold

[cristian-mzz]

Hello,

My contract **Edited for Community Guidelines** has just been put on hold. The reason is that "Upwork is investigating an issue." I have been working with my client for a while, and I have never had any issue before. Is there any problem with the contract? How long will the hold last?

Thanks for the help.

[AleksandarD]

Hi Cristian,

If there is a problem with your client’s Upwork account, your contract with them will be paused and you cannot continue to bill that client through Upwork until the issue is resolved. There are many possible reasons this could occur, although we can’t share the specifics regarding your client’s account due to privacy concerns.

You may want to wait for the hold on the contract to be lifted before taking any action or doing any additional work on the contract.

Thank you.