Nov 2, 2018 05:25:44 PM by Lester B
Nov 2, 2018 07:17:34 PM by Jo-An B
Hi Lester,
Please know that direct to local bank transfers take between 2 to 5 business days. Please also take note of the holidays that's causing the delays. If it hasn't reflected on your account after 8-business days, please reach out to us so that we can issue a trace for you.
Nov 2, 2018 07:24:39 PM by Lester B
Nov 2, 2018 09:10:26 PM by Lester B
Nov 2, 2018 10:19:17 PM by Jo-An B
Hi Lester, Please also take note of the holidays. As previosly advised if funds are not available on your account after 8-business days, please reach out to us so that we can issue a trace for you.
Nov 2, 2018 10:31:31 PM by Petra R
@lester B wrote:
And upwork sent me a notification that my payment has been processed on october 31 , how come it has become delay up to now a
You withdrew on the 31st. Then there were two public holidays. Now it is weekend.
The funds should arrive Monday or Tuesday.
Nov 3, 2018 12:08:03 AM by Lester B
Nov 3, 2018 03:29:42 AM by Joanne P
Hi Lester,
Please follow Jo-An's advise that if the funds are not available on your account after 8-business days, please let us know so that we can issue a trace for you. Thanks!
Nov 3, 2018 07:33:52 AM by Lester B
Please do not close this thread as i will be active so if i need assistance i post it here.
Nov 3, 2018 11:33:47 AM by Petra R
@lester B wrote:
is that sure??? what actions are taken if it hasnt reach my account by tuesday or monday
None.
As has been pointed out to you repeatedly, in the unlikely case that the funds have not arrived after 8 business days (excluding holidays and weekends, so the 14th of November) you can contact Support.
Nov 4, 2018 05:46:36 PM by Lester B
Nov 5, 2018 06:28:26 PM Edited Nov 8, 2018 07:23:30 PM by Avery O
Lester,
I checked your transaction and would like to confirm that the withdrawal was successful on our end. Please know that the recent Philippine holidays (Nov 1-2) very likely affected this withdrawal. The withdrawal was made on 31-October, and payments are processed on business days, which means holidays, and weekends are excluded. As noted above, it usually takes between 2 to 5 business days for withdrawals to reflect on a user's bank account. If this withdrawal still hasn't reflected on your account by the 14th of November, you may update this thread, or contact the Customer Support Team direcly so that they can issue a trace for you.