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Didn't receive the full amount from wire transfer6

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Active Member
Kuttubek K Member Since: Feb 13, 2019
1 of 2

Hi,

 

I requested to withdraw money using "Wire Transfer" method but I did not receive the full amount I requested. I received only $666.25 from $725.83 ($755.83 - $30). My bank said that they received only this amount and that I need to clarify from where I made the transfer.

 

As I know there is no additional fee (except $30) to withdraw money using "Wire Transfer" method.

 

Could you help me?

 

Thanks,

 

Kuttubek

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Kuttubek,

 

I shared your concern with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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