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13438fd5
Community Member

Give a refund to client

I just gave a full refund to a client to remove their feedback on my profile because I realized that it is not worth keeping that amount with the bad rating they gave me. The refund was completed but their feedback still shows in my profile. How long does it take to be removed? Thanks!

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Darla,

 

Thank you for your message. I see that the refund was sent on July 14. Please allow 24-48 hours for the job to be updated on your Upwork profile.

 

Thank you,

Pradeep

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